Skip navigation

Customer Service

We’re here for you. Our Customer Service team is available to help you:

  • Get simple answers to your benefits questions
  • Select a doctor/provider
  • Change your primary care provider
  • Contact or make an appointment with your provider
  • Check the status of a claim

Call Customer Service toll-free at 1-800-650-6232, TTY 711. Customer Service hours: October 1 - February 14: 8 a.m. - 8 p.m. local time, 7 days a week. February 15 - September 30: 8 a.m. - 8 p.m. local time, Monday - Friday. On Saturday, Sunday and holidays, please leave a detailed message and a representative will return your call within one business day.