Sign in to the online member center and select the Change Primary Care Physician. Enter the book code for the doctor you prefer, effective date and reason for the change. Then select Submit.
Be sure to enter the doctor’s entire code including the dash (-). If you don’t know his/her code, select the Check Book Code button.
You can also call Customer Service toll-free at 1-800-650-6232, TTY 711. Customer Service hours:
Or visit us and use our concierge, or personalized, services. Stop by our offices and a member of our team would be happy to assist you.
Our offices are located at:
2720 N. Tenaya Way, Suite 102 Las Vegas, NV 89128